The staff at The Alana went out of their way to accommodate us. When our room wasn't available, they quickly upgraded us to a much nicer room. The hotel's location was great, with easy access to local eating options and convenient stalls. The rooms were clean, secure, and comfortable. Despite a few minor drawbacks, overall I would recommend this hotel for a comfortable and pleasant stay.

My room at this hotel was big and huge with bathroom. Incredibly nice staff members during night shift and kept the venue fairly clean. The good and perfect location was right next to Sasono Hinggil Dwi Abad.

Well, no pool.

Overall incredibly nice breakfast with cornflakes, western dishes, a good menu-local n western and nice service...

Staff professional, efficient, and thoughtful. Recognized from previous stays. Immediate response to A/C issue. Moved to larger room.

Was all great.

We had a great stay at this hotel. The room was comfortable and quiet, and the hotel facilities were amazing, especially the pool. The location is convenient, as there are many bars and restaurants nearby. We also appreciated the hotel's transportation options.

Nothing, all was good.

La ubicación es genial, cerca del puerto, del centro de la ciudad y de la estación de autobuses. También está lo suficientemente cerca como para ir andando a la playa. La habitación era muy limpia y tenía una buena refrigeración. Además, el personal de recepción fue muy atento y nos permitieron entrar antes del check-in.

Nada podría haber sido mejor.

This hotel offers great value for money, with affordable prices for comfortable accommodation. The staff pays attention to detail and provides excellent service. The location is convenient, with easy access to the city center and various tourist sites. The rooms come with essential amenities, including AC and a shower. Additionally, the hotel provides a delicious breakfast with a variety of options, including cornflakes.

All was satisfactory.

Our recent stay at this hotel was fantastic. The close proximity to the city center made it a great location to explore the area. The hotel is conveniently located near a train station and several good eateries. The room was spacious, clean, and comfortable with great amenities. The breakfast buffet was impressive with many options and top-notch coffee. The staff was very friendly and provided excellent service throughout our stay.

The sound of the hair dryer was quite loud.

The prices for the rooms, which come with big beds and proper standard amenities, are very reasonable. Secondly, the hotel is conveniently located at the edge of the city center, making it easily accessible to various sites. Whether you prefer to explore by becak or on foot, you won't have to go far to reach the center. Lastly, the staff is attentive and provides excellent service. From the front desk staff who are friendly and helpful, to the smiling room service staff who deliver delicious food, the hospitality of the staff at this hotel is commendable.

All was beyond my expectations.

The hotel offers excellent value for money.

All was perfect.

I had a fantastic stay here! The location was perfect, as it was close to all the main attractions. Getting around was a breeze, whether I took a becak or walked. The staff went above and beyond to make me feel welcome and provided excellent service. The room was spacious and had all the amenities I needed, including a comfortable bed and a clean bathroom. I really enjoyed the delicious breakfast with a wide variety of options. The hotel also had great facilities, like a swimming pool and a gym. this place exceeded my expectations and I would highly recommend it to everyone.

This place is amazing!

The staff was friendly and accommodating throughout the holiday season. Two complementary facts about the stay were well received. The hotel's key location made it easy to explore all that the city had to offer. The rooftop bar provided us with sweeping views of the city and a perfect spot to watch the countdown to the new year.

The room had a musty smell that lingered throughout our stay. The breakfast buffet was overcrowded and lacked enough seating for guests.

The location was perfect, as we were able to easily walk to many restaurants and shops. The pool was small but clean and we enjoyed taking a dip after a long day of exploring. The staff were very friendly and helpful, making us feel welcomed and appreciated.

The bathroom was a bit of a problem, as the drain seemed to have issues and caused some flooding. We also found the pool area to be a bit cramped and uncomfortable, as there was not enough space and it was awkward to be in a swimming suit with people dressed in other ways around.